Gaming at unibet should always be fun, entertaining, and within your means. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming a positive experience — never a problem.
Minimum age for casino gaming in the Philippines
Set daily, weekly, or monthly deposit limits directly from your unibet account dashboard. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions.
Control how much you can lose in a given period by setting a loss limit on your account. This is one of the most effective tools for keeping your gaming within a budget you are comfortable with.
Set a session duration reminder so unibet will notify you when you have been playing for a set amount of time. It is easy to lose track of time when you are enjoying your favourite games — this tool keeps you aware.
Take a short break from gaming by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets on the unibet platform.
If you feel you need a longer break, unibet offers permanent self-exclusion. Once activated, your account will be closed and you will be prevented from opening a new account for the duration of the exclusion period.
Enable reality check notifications that display a summary of your gaming session — time played, amount wagered, and net result — at regular intervals you choose. Stay informed and in control at all times.
Gaming is meant to be a form of entertainment — not a way to earn money or escape problems. If gaming is starting to affect your daily life, relationships, or finances, it may be time to seek help. unibet encourages all Filipino players to be honest with themselves and to use our responsible gaming tools without hesitation.
The following are common warning signs that gaming may have become a problem. If you recognise several of these in yourself or someone you know, please reach out to our support team or a professional counselling service.
Spending more than you can afford. Consistently wagering money that was set aside for rent, bills, groceries, or other essential expenses in Manila, Cebu, Davao, or wherever you are based.
Chasing losses. Continuing to play in an attempt to win back money you have already lost, often leading to even greater losses.
Neglecting responsibilities. Missing work, school, or family obligations because of time spent gaming on the unibet platform or elsewhere.
Hiding your gaming activity. Feeling the need to conceal how much time or money you spend on gaming from family members or close friends.
Borrowing money to gamble. Taking out loans, using credit cards, or borrowing from family and friends specifically to fund gaming activity.
Feeling anxious or irritable when not gaming. Experiencing restlessness, mood swings, or distress when unable to access the platform or when trying to cut back.
Self-exclusion is one of the most powerful responsible gaming tools available to unibet players. It is a voluntary decision to restrict your own access to the platform for a defined period. unibet takes self-exclusion requests seriously and processes them promptly. Here is how to activate self-exclusion on your unibet account:
Sign in to your unibet account using your registered email address and password. Navigate to the Account Settings section from the main menu.
Within Account Settings, locate the Responsible Gaming tab. This is where all player protection tools — including deposit limits, loss limits, and self-exclusion — are managed.
Choose from a cooling-off period (24 hours to 30 days) or a longer self-exclusion period (6 months, 1 year, 5 years, or permanent). We recommend choosing a period that genuinely reflects the break you need.
Confirm your self-exclusion request. Your account will be suspended immediately. Any remaining real-money balance will be returned to your registered payment method (e.g., GCash or BDO) within the standard processing timeframe.
If you are unable to access your account settings or need immediate assistance, contact unibet's 24/7 support team via live chat or email at [email protected]. Our team will process your self-exclusion request without delay.
Ask yourself these questions honestly. If you answer "Yes" to three or more, we strongly encourage you to use unibet's responsible gaming tools or speak with a professional counsellor. Remember — there is no shame in asking for help. Many Filipino players have found their way back to healthy, enjoyable gaming with the right support.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides resources and guidance for players who need support. Contact PAGCOR directly through their official government channels for assistance.
Our 24/7 customer support team is trained to assist players with responsible gaming concerns. Whether you need help setting limits, activating self-exclusion, or just want to talk, reach us anytime via live chat on the unibet platform or at [email protected].
If you or someone you know in Manila, Cebu, Davao, Quezon City, or Makati is struggling with problem gambling, professional counselling services are available across the Philippines. Speaking with a licensed counsellor is a brave and positive step toward recovery.
Problem gambling affects not just the individual but also their family and community. unibet encourages open conversations about gaming habits within families. If a family member is concerned about your gaming, please take their concern seriously and explore our responsible gaming tools together.
unibet is here to make sure your gaming experience stays fun and within your control. Sign in to your account to set your limits, review your activity, or activate a break — whenever you need it.
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